FAQ

What can I help you with?

When will I know my order is accepted?

As soon we the payment is made, your order request will be initiated and we will send you a mail with further details.

Can I cancel an order ?

An order can be cancelled before it has been shipped. Once an item is shipped no cancellations are possible.

Can i return a product ?

Returns are only accepted for goods that are damaged upon receiving a delivery, a new item will be shipped back if the product is found to have a manufacturing defect.

How will I get a notification when my order is out for delivery?

The shipping/courier company will contact you as soon as the product arrives in your city.

How long will it take to deliver my order?

Normal shipping durations will be applicable, we will notify you once we have handed over the products to the shipper.

Is it possible to change the delivery address after ordering?

We would strongly suggest against it, but for any such last minute emergencies you can contact us via mail.